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If it says "Bad command or file name", reload from companion disk. If it does not spin or make any noise, reload the driver. If it says "CD-ROM not ready" at this point, the driver is probably corrupted. When you reach "device=c:\cddrv\toscdrom.sys", look for any error messages.Is the CD-ROM recognized in DOS? Try going through step-by-step confirmation upon bootup. Simply remove the "REM" in front of these statements with SYSEDIT and reboot.ĥ. If exist toscd001 LH c:\windows\command\mscdex /L:D /D:toscd001 /M:10 Even though the CD-ROM will still work, it is safer to unrem those lines.

Are the drivers properly loaded? By factory default, the real-mode drivers are remmed out in CONFIG.SYS and AUTOEXEC.BAT on most laptops.Is there a CD disc in the drive? If there is no disc inside, you will get a "D:\ is not accessible, or not ready." Make sure the customer puts in a disc before proceeding.Also make sure the lock (wherever it may be) is in locked position. Is the CD-ROM drive properly seated? Try taking out the drive and push it back in (with the laptop powered down).Is the CD-ROM inside the SelectBay or the external caddie? Even though the CD-ROM drive will fit nicely inside the caddie, it will not function there.Check for the following items when troubleshooting CD-ROMs